2022 Program - ACCPA National Conference

2022 National Conference Program

Day 1 – Wednesday 12 October 2022
8.00am – 5.30pm	Registration Open
9:00am – 9.05am	ACCPA National Conference 2022 Opening	Anne Fulwood
9.05am-9.15am	Welcome to Country	Kaurna
9.15am-9.25am	Official Opening of National Conference	Dr Graeme Blackman AO, Chairman, Aged and Community Care Providers Association
9.25am-9.30am	Diamond Sponsor Address	Anwar Khahil, CEO, MartianLogic
9.30am-10.00am	Ministerial Address	Hon Anika Wells MP, Minister for Aged Care and Minister for Sport
10.00am-10.15am	Federal Opposition Address	Senator Anne Ruston, Shadow Minister for Health and Aged Care, Shadow Minister for Sport, and a Liberal Senator for South Australia.
10.15am-10.30am	Australian Greens Address	Senator Janet Rice, Australian Greens Senator for Victoria
10.30am – 11.00am	Morning Tea
Plenary Session 2 – Quality
11.00am –11.05am	Platinum Sponsor Address	Kaizaad Mehta, National Head of Health and Professional Services, Westpac Business Bank
11.05am –11.50am	Hearing the Voices of Older People – What makes quality aged care	OPAN Consumer Panel Session Facilitated by Samantha Edmonds, Manager Policy and Systemic Advocacy, OPAN Gwenda Darling, National Older Persons Reference Group, OPAN George Genimahaliotis, National Older Persons Reference Group, OPAN Beverley Baker, Chair of the Older Women’s Network NSW & CEO of the Aboriginal Education Council NSW Scott Hyams, OPAN Kerrie Laurence, OPAN
11.50am –12.20pm	What Next for Aged Care Quality?	Janet Anderson PSM, Aged Care Quality and Safety Commissioner
12.20pm – 12.25pm	Corporate Sponsor Address	Dennis Stark, CEO, My Choice by Lite n’ Easy
12.25pm -12.30pm	ACCPA Member’s Charter	Dr Graeme Blackman AO, Chair, ACCPA Tom Symondson, CEO, ACCPA
12.30pm – 2.00pm	Lunch Break
CONCURRENT SESSION A
A1- Market Trends, Sustainability & Finance
2.00pm – 2.30pm	Unboiling the Frog – Opportunities to Build Resilience and Sustainability into the Aged Care Sector	Stephen Rooke, Principal Consultant, G5 Strategic
2.30pm – 3.00pm	Mergers and Acquisitions – Surfing the Third Wave	Cam Ansell, Managing Director, Ansell Strategic
3.00pm –3.30pm	Aged Care is Infrastructure: A roadmap to transforming funding and providing choice, certainty & flexibility for ALL families.	Craig Swanger, CEO, Care360
A2- Technology & Data
2.00pm – 2.30pm	Technology Roadmap 2.0 – Responding to the Reforms and Positioning with New and Emerging Technology & Innovations	Anne Livingstone, Executive & Dr George Margelis, Independent Chair, Aged Care Industry Information Technology Council
2.30pm – 3.00pm	Counting Those We Count On: Improving Workforce Data in Aged Care	Dinesh Indraharan, Team Leader & Data Analyst, Australian Institute of Health and Welfare
3.00pm –3.30pm	From compliance to competitive advantage: setting a course for digital transformation in aged care	Richard Ainley, Partner Aged Care Health & Wellbeing, PwC & Emily Wilhelm, Partner Health & Wellbeing, PwC
A3- Palliative Care
2.00pm – 2.30pm	ELDAC Home Care App – How co-design processes and a user-centred approach can shape resources for the home care workforce	Dr Amanda Adams, Post-Doctoral Research Associate, Flinders University
2.30pm – 3.00pm	The Palliative Aged Care outcomes Program: A best practice model of palliative and end-of-life care for people living in aged care homes	Professor Claire Johnson, National Director Palliative Aged Care Outcomes Program (PACOP), University of Wollongong
3.00pm –3.30pm	Hospice in Residential Aged Care	Kate Swetenham, Clinical Lead – End Of Life Care, Department For Health And Wellbeing
A4- The Consumer Voice
2.00pm – 2.30pm	What 4,562 seniors told us about co-designing aged care and how providers can use it	Professor John McCallum, Director of Research and CEO, National Seniors Australia
2.30pm – 3.00pm	The age of disruption. How communities across Queensland are rising to the challenge to better support their older residents.	Paul Gabbert, Community and Stakeholder Engagement Officer, COTA Queensland
3.00pm –3.30pm	Using Supported Decision Making to Uphold the Rights of Consumers under an Enduring Power of Attorney	Karen Williams, Principal Solicitor, ADA Australia
A5- Wellness & Re-ablement
2.00pm – 2.30pm	Allied Health and Exercise Therapy services are vital to maximise the health outcomes for all	Dr Tuire Karaharju-huisman, Research Lead, Area Account Manager (Vic, Tas, SA), HUR Australia
2.30pm – 3.00pm	The role of social work in Residential Aged Care Facilities – supporting the transition and beyond	Jo Wood, Senior Social Worker – Residential Aged Care Wellbeing Program & Lydia Paterson, Social Work Program Manager, Care Guidance
3.00pm –3.30pm	Time, Tools, Skills: Using intuitive technology to overcome aged care’s 3 most significant challenges in delivering person-centred care	Dr Kirsten Challinor, Lecturer and Neuroscientist, ACU Alison Harrington, Founder & CEO, Moove & Groove Stacey Torode, Quality and Innovation Manager, Southern Cross Care (SA,NT & VIC) inc
A6- Transformation
2.00pm – 2.30pm	Aged Care, A Vital Part of the Australian Healthcare System … The Challenges and Opportunities for Leaders of Aged Care	Michael Goldsworthy, Principal Consultant, Australian Strategic Services
2.30pm – 3.00pm	Redesigning Aged Care to embrace CDC and remain financially viable	James Saunders, Partner, Financial & Operational Management, Pride Living Group
3.00pm –3.30pm	Facing a ‘once-in-a-lifetime’ transformation? How to do it and not break your organisation or people	Angela Frith, Director, Fire Up Solutions Pty Ltd & James Langanke, Fire up Solutions Pty Ltd
A7- Making Innovation Happen
2:00pm-2:30pm	Aged Care’s Innovation Implementation Evolution	Simon Heaysman, Head of Partnerships and Growth, Hayylo
2:30pm-3:00pm	Making Change in the Face of the ‘New Normal’	Megan Corlis, Associate Director – Aged Care, ANMF (SA Branch)
3:00pm-3:30pm	Design Labs, Harnessing Ideas, and Training: Developing an Innovation Culture	Petrina Greenwood, Innovation Manager, BaptistCare NSW & ACT
3.30pm -4:00pm	Afternoon Tea
Plenary Session 3- Financial Sustainability
4.00pm – 5.00pm	The Financial Performance of the Sector and its Sustainability	Professor Mike Woods, Professor of Health Economics at the University of Technology and Editorial Chair of the Aged Care Sector Report Grant Corderoy, Senior Partner, StewartBrown
5.00pm – 5.05pm	Welcome Reception Sponsor Address	Tom Enright, National Manager for Health, Foxtel
5:10pm- 7:10pm	Welcome Reception

Day 2 – Thursday 13 October 2022
Registration Open
Breakfast Session #1			Breakfast Session #2
7.30am – 9.00am	The corporatisation of Australian residential aged care	Dr Nicole Sutton, Senior Lecturer, University of Technology Sydney	7.30am – 9.00am	The Nursing Workforce: Insights into Aged Care Nurses from Australia’s Largest Primary Health Care Nurses Survey	Ken Griffin, CEO, Australian Primary Health Care Nurses Association

Plenary Session 4 – Reform
9.00am – 9.05am	Welcome to Day Two	Anne Fulwood
9.05am – 9.50am	Department of Health & Aged Care Panel Session	Dr Nick Hartland, First Assistant Secretary, Home and Residential Division, Department of Health & Aged Care Josh Maldon, Assistant Secretary, Quality and Assurance Division Choice and Transparency Branch, Department of Health & Aged Care Eliza Strapp, First Assistant Secretary, Market and Workforce Division, Department of Health & Aged Care
9.50am -10.45am	Next Steps for Home Care Reform: Support at Home	Paul Sadler, Interim CEO, ACCPA Dr Nick Hartland, First Assistant Secretary, Home and Residential Division, Department of Health & Aged Care
10.45am – 11.15am	Morning Tea
Concurrent Session B
B1 Quality & Continuous Improvement
11.15am –11.45am	OPAN Presenting Issues Report – A Guide to Quality	Craig Gear, CEO, OPAN
11.45am – 12.15pm	Applying Critical Systems Analysis to Serious Incidents in the Aged Care Sector	Peter Williams, CEO, Onecare Limited
12.15pm – 12.45pm	We Know Where the Danger Lies, So Why Aren’t We Avoiding It?	Katrina Ong, Partner – Quality Management And Clinical Governance, Pride Living
B2- Residential Care
11.15am –11.45am	The development of costing and pricing advice in the aged care sector by the Independent Hospital Pricing Authority	Genevieve Donnelly, Executive Director, Aged Care Policy and Communications & Julia Conway, Director, Aged Care Policy, Independent Health and Aged Care Pricing Authority
11.45am – 12.15pm	Australia’s star rating system in residential aged care: what should we expect?	JC Yap, Principal, Pride Living
12.15pm – 12.45pm	Operationalising Additional Service	Claire Ward, Head of Marketing and Communications, Anchor Excellence
B3- Home Care
11.15am –11.45am	Quality of care and financial outcomes of home care providers in regional, rural and remote Australia	Professor David Brown, Professor of Management Accounting, University of Technology Sydney
11.45am – 12.15pm	The Changing role of the Care Manager in Home Care- what providers need to do to prepare	Lorraine Poulos, Managing Director, Lorraine Poulos & Associates
12.15pm – 12.45pm	Implementing the Serious Incident Response Scheme	Jane Floyd, Home Care Specialist, ACCPA
B4- Governance
11.15am –11.45am	Governance and Strategy … The Strategic Pathway to Success & Sustainability	Aaron Goldsworthy, Senior Consultant, Australian Strategic Services
11.45am – 12.15pm	Governing through reform to ensure safe high quality care: creating opportunities by legislated advisory boards.	Louise Broekman, Founder & CEO, Advisory Board Centre
12.15pm – 12.45pm	Governance challenges for small to medium aged care boards post Royal Commission – Building and keeping better Boards.	Julie McStay, Partner, Thomson Geer
B5- Consumer- Centricity
11.15am –11.45am	What Consumers Want	Veronica Mayne, Managing Director, Faster Horses
11.45am – 12.15pm	How shared value helps aged care providers create a more sustainable aged care future that reflects community needs	Matt Torney, Director Strategy & Insights, Ellis Jones
12.15pm – 12.45pm	What is dignity of risk and how can we support it through a robust informed consent process?	Judi Coombe, Director – Operations, Ansell Strategic
B6- Retirement Living and Seniors Housing
11.15am –11.55am	Retirement Living: regulatory trends and lessons from recent Tribunal decisions	Lucinda Smith, Partner & Arthur Koumoukelis, Partner, Madeline Walsh, Partner, Thomson Geer
11.55am – 12.25pm	Finance & Investment in Seniors Housing	Kai Mehta, National Head of Healthcare, Westpac
12.25pm – 12.45pm	Retirement Living Code of Conduct	Megan Hobson, Code Administrator, Retirement Living, Property Council of Australia
B7- Supporting Consumers
11.15am-11.45am	Creating Digital Experiences for Consumers and Workforce	Vivienne Rontziokos, National Manager – Smart Partnerships, CommBank Health
11.45am-12.15pm	Experience Management – Customer Experience, Employee Experience, People Experience	Grace Smith, Associate Director, KPMG
12.15pm-12.45pm	Restoring Quality of Life: A Consumer-Centred Allied Health Model	Ksana Playfair, Plena Healthcare
12.45pm – 2.00pm	Lunch
Fishbowl Conversations
2.00pm – 3.15pm	C1 – Workforce Solutions You Can Implement Now	Catherine Thorpe, Director And Lead Consultant, D&G HR And Management Solutions Georgia Downes, Chief Operating Officer, Home Instead Kerrie Storey, Executive Lead Aged Care, Lutheran Services Matt Mulvihill, General Manager, P&C, ECH and Dominique Evele, CEO, Amber Aged Care Katherine Graham, Compliance and Curriculum Manager, Warner Institute Bronwyn Doyle, Team Leader – Queensland, Industry & Workforce Development, ACCPA
2.00pm – 3.15pm	C2 – Providing Specialised services to meet the needs of older people from complex backgrounds	Dr Amber Mills, Senior Research fellow, Brotherhood of St Laurence Dr. Monica Cations, Senior Research Fellow, Flinders University Meg Schwarz, Project Coordinator, Inclusive Communities, Helping Hand Aged Care Nathan Klinge, CEO, RSL Care SA
2.00pm – 3.15pm	C3 – Talking Board Governance	Stephen Ratcliffe, Snr Enterprise Risk Management Consultant, Ansvar Insurance Ltd Aaron Goldsworthy, Senior Consultant ,Australian Strategic Services Lynn Bailey, Director Seniors Communities, Fresh Hope Bruce Bailey, Managing Director, Pride Living John Picot, Principal, Grant Thornton
2.00pm – 3.15pm	C4 – Lessons from COVID-19	Sandra Hills, CEO, Benetas Judy Lowthian, Head of Research, Bolton Clarke Dan Aitchison, CEO, Palm Lake Care
2.00pm – 3.15pm	C5 – Incorporating Technology to Enhance Care Services	James Price, Co-Founder, Mirus Australia Donna Foley, Health Business Solutions Julianne Parkinson, CEO, Global Centre for Modern Ageing Assoc Prof Noleen Bennett, Infection Control Consultant, Victorian Healthcare Associated Infection Surveillance System (VICNISS) Coordinating Centre and National Centre for Antimicrobial Stewardship (NCAS/ Chief Investigator, National Infection Surveillance Program for Aged Care (NISPAC) research project
2.00pm – 3.15pm	C6 – Support @ Home	Tara Russell, Executive Officer Community Transport Organisation Adrian Morgan, General Manager, Flexi Care Sharyn Broer, CEO, Meals on Wheels, SA Incorporated Samantha Edmonds, Older Persons Advocacy Network, OPAN
2.00pm – 3.15pm	C7- Creating Better Services: Supporting Consumer Aspirations	Glen Winkler, Partner, KPMG Australia Brian Wong, National Director – Healthcare, Commonwealth Bank Byron Cannon, CEO, LDK Melissa Argent, CEO, Rockpool Aged Care
3.15pm – 3.45pm	Afternoon Tea
Plenary Session 5 – ACCPA
3.45pm – 4.15pm	ACCPA CEO Address	Tom Symondson, CEO, ACCPA
4.15pm – 5.00pm	ACCPA Policy Update	Tim Hicks, General Manager Policy & Advocacy, ACCPA
5.00pm – 5.05pm	Networking Drinks Sponsor Address	Cameron Hare, General Manager Customer Experience and Strategy, Plena Healthcare
5.05pm – 5.10pm	Close of Day Two	Anne Fulwood
5.10pm – 6.10pm	Networking Drinks

Day 3 – Friday 14 October 2022
Registration Open
Breakfast Session #3
7.30am – 9.00am	Surfing the Waves of Change	Mr Jason Binder, CEO, Respect

Plenary Session 6- Workforce
9.00am – 9.05am	Welcome	Anne Fulwood
9.05am – 9.10am	Platinum Sponsor Address	William Egan, CEO, Ausmed
9.10am – 9.40am	Duty of Care Report	Cassandra Winzar, Senior Economist, CEDA
9.40am – 10.05am	Workforce supply in aged care – how will the industry deliver on the Governments promise	Darrell Price, Principal – Management Consulting, National Head of Health and Aged Care, Grant Thornton
10.05am – 10.30am	A National Workforce Strategy – Sector Collaboration is Key	Nicky Sloan, General Manager – Workforce & Industry Development, ACCPA
10.30am – 11.00am	Morning Tea
Concurrent Session D
D1- Workforce
11.00am – 11.30am	Help employees choose to stay, amplify the value they provide and find new talent in the vast hidden labour market.	James Langanke, Director, Fire Up Solutions Pty Ltd & Lisa Halloran, Fire Up Solutions Pty Ltd
11.30am – 12.00pm	Solving the $8M hidden education costs of employee turnover in Aged Care.	William Egan, CEO, Ausmed
12.00pm – 12.30pm	Has your organisation got the WOW FACTOR? A How-To Guide for being an Employer of Choice.	Laura Sutherland, Founder & Director, Above & Beyond Group I 3D Recruit
D2- Clinical Governance
11.00am – 11.30am	Learning from healthcare to avoid four deep clinical governance rabbit holes – it’s up to us!	Dr Cathy Balding, Director, Qualityworks PL; Australasian Institute for Clinical Governance Facilitator
11.30am – 12.00pm	What does clinical governance mean in aged care in 2022?	Dr Melanie Tan, Independent Clinical Governance and Medico-Legal Consultant
12.00pm – 12.30pm	Managing Risk and Improving Consumer Health Outcomes	Carla Beheram, Chief Operating Officer, Anchor Excellence
D3- Design for the Built Environment
11.00am – 11.30am	A Journey To Home	Andrew Spilar, Design & Development Manager & Rose Plater, Community, Health & Ageing Manager, Paynters
11.30am – 12.00pm	Designing Seniors Communities for World-Class Care	James Kelly, Partner, Seniors Living & Care, Clarkehopkinsclarke Architects
12.00pm – 12.30pm	Aged Care From a Builders Perspective	Manda Kempthorne, Senior Project Manager, Total Construction
D4- The Role of Allied Health
11.00am – 11.30am	Transforming allied health services in residential aged care.	Dr Jennifer Hewitt, Clinical Educator (physiotherapy), University Centre For Rural Health, University Of Sydney & Karn Nelson, Executive General Manager Strategy and Innovation, Whiddon
11.30am – 12.00pm	Our Powers Unite: Multi-disciplinary in-home complex care management	Sarah Newman, General Manager – BaptistCare at home, BaptistCare NSW & ACT
12.00pm – 12.30pm	Co-designing ELDAC’s Allied Health Toolkit with Allied Health professionals – Developing a resource guiding end of life care in RAC	Professor Jennifer Tieman, Flinders University
D5- Leadership
11.00am – 11.30am	Transformation and A High Performing Team	Cynthia Payne, Managing Director, Anchor Excellence
11.30am – 12.00pm	Leadership, Workforce Capability, Team Culture and Engagement: How to measure it and help us attract and retain the right people.	Abby Hunt, Co-Founder & Sasha Burnham, Head of Research, Data Drives Insight
12.00pm – 12.30pm	The Impact of Values Based Leadership on Aged Care Workforce Attraction and Retention	Melia Stone, General Manager People, Eldercare
D6- Crisis Management & The New Normal
11.00am – 11.30am	Emergency & Disaster Management Planning & Preparedness in Aged & Community Care settings	Patrick Hayes, Aged Care Advisory Service
11.30am – 12.30pm	Panel Session – Constraints & Opportunities for the sector in the New Normal	Darrell Price, Principal – Management Consulting, National Head of Health and Aged Care, Grant Thornton Julie McStay, Partner, Thomson Geer Wayne Jobson, Director, ANZ Health Dr Matthew Hutchinson, Senior Executive Integrated Living, Peddle Thorp
D7- Making Change Happen Through Communities
11:00am-11:30am	Empowering Providers Through Community	Mike Jeffrey, CEO, Pluss Communities
11:30am-12:00pm	Carer’s Trusted Institutions as Communities to Become your Most Important Referral Source	William Burkitt, Founder and Leader, Care & Living with Mercer
12:00pm-12:30pm	Getting Physical: Using Innovation to Create Active Communities	Simon Kerrigan, CEO, Guide Healthcare
12.30pm – 2.00pm	Lunch
Plenary Session 7 – It’s Up To Us
2.00pm – 2.30pm	The Care Economy	Carmela Sergi, Interim CEO, Care Economy CRC
2.30pm – 3.00pm	Human Rights	Lorraine Finlay, Human Rights Commissioner, Australian Human Rights Commission
3.00pm – 3.30pm	Follow or Dare to Lead in the Aged Care Reforms	Ken Wyatt AM
3.30pm – 3.40pm	Conference Reflections	Tom Symondson, CEO, ACCPA
3.40pm – 3.45pm	Conference Close	Anne Fulwood
6.30pm – 11.30pm	Conference Dinner	Lisa Samuels, Chief Experience Officer, HESTA