Conference Program

The ACCPA NSW/ACT Conference offers a comprehensive program designed for Aged Care Board Directors, Executives, and Management professionals spanning Residential Aged Care, Home Care, Retirement Living, and Seniors Housing Providers. It provides a valuable opportunity to network with industry peers while gaining insights from expert speakers and presentations. With a focus on navigating ongoing reforms and sustaining excellence in aged care delivery, this three day conference is tailored to address the needs of the sector.


DAY ONE – Wednesday 19 June 2024

10.00am – 1.00pm Member Engagement Workshop Anne Liddell, Head of Policy, ACCPA
Plenary Sessions Commence
2.00pm – 2.10pm Welcome & Opening of Conference Anne King, NSW/ACT State Manager, ACCPA
2.10pm – 2.20pm Welcome To Country Aunty Norma, Aboriginal Elder, proud Wiradjuri woman
2.20pm – 2.25pm NSW State Government Address The Hon. Ryan Park MP, Minister for Health & Minister for Regional Health



Panel: The New Aged Care Act – What it Means for Providers


Facilitator: Tom Symondson, CEO, ACCPA

Roald Versteeg, General Manager Policy & Advocacy, ACCPA

Angie Robinson, National Executive Advisor Home Care, Calvary Care

Johannes Brockhaus, CEO, Buckland Aged Care Services

Richard de Haast, CEO, Scalabrini

Arthur Koumoukelis, Partner, Thomson Geer

3.30pm-3.55pm Afternoon Tea  
3.55pm-4.10pm Findings from the Council of Elders – The Lived Experience Val Fell OAM, Council Member, Aged Care Council of Elders



Demystifying Innovation: How Innovageing will Re-Imagine Aged Care Paul Hawkins, Chief Combobulator, Crazy Might Work
4.50pm-4.55pm Close of Day One Anne King, NSW/ACT State Manager, ACCPA
5.00pm – 7.00pm Welcome Reception

DAY TWO – Thursday 20 June 2024

9.00am – 9.05am Welcome to Day Two Anne King, NSW/ACT State Manager, ACCPA
9.05am – 9.10am

Platinum Sponsor Address

Emma Hartridge, Business Relationship Manager, HESTA
9.10am – 9.35am ACCPA CEO Address Tom Symondson, CEO, ACCPA
9.35am – 10.05am Government Reform Update Thea Connolly, First Assistant Secretary, Home and Residential Division, Department of Health and Aged Care
10.05am – 10.35am Leading Through Change: Igniting Lifelong Learning and Motivation in Aged Care Leadership Dr Edwin Trevor-Roberts, CEO, Trevor-Roberts
10.35am – 11.00am Morning Tea  
11.00am – 12.30pm Concurrent Sessions
Concurrent Topic One – Residential Care
11.00am – 11.30am Restrictive Practices –Conflict within the act in relation to guardianship Alison Choy Flanagan, Partner, Hall & Wilcox
11.30am – 12.00pm Auditing and compliance (on a practical level) Caroline Kiriga, Senior Operations Consultant, Ansell Strategic
12.00pm – 12.30pm AN-ACC Common myths & the path to appropriate funding Mathew Brincat, General Manager, Clinical & Quality, Provider Assist
Kaye Mann, Accreditation & Quality Partner, Provider Assist
Concurrent Topic Two – Home Care
11.00am – 11.30am

The Changing World of Case Management

Lorraine Poulos, Managing Director, Lorraine Poulos & Associates

11.30am – 12.00pm Home Care Packages – Inclusions & Exclusions Jane Floyd, Member Advisor Home & Community Care, ACCPA
12.00pm – 12.30pm How to Grow Your Business – focusing on In-Home Care as a Case Study Jason Howie, Partner, Pride Living
12.30pm – 2.00pm Lunch  
2.00pm – 2.30pm NSW/ACT Insights & Taskforce Findings Grant Corderoy, Senior Partner, StewartBrown
2.30pm – 3.15pm Panel: Finance & Funding
Funding for the sector now and looking forward to the future

Facilitator: Grant Corderoy, Senior Partner, StewartBrown

Selina Gerner, Partner, McGrathNichol

Amber Cartwright, Senior Director, Ansell Strategic

Michael Darragh, CEO, Sawtell Catholic Care

3.15pm – 3.45pm Afternoon Tea  
3.45pm – 4.30pm

Innovative Approaches to Workforce Challenges

Join industry leaders and experts to examine the current workforce challenges and discuss some of the innovative solutions that will enhance care delivery as we approach the next decade.

Larry Price, Director Stakeholder Engagement, HumanAbility

Rosalie Staggard, Director of Training and Product Development, HumanAbility

4.30pm – 5.00pm Back to the Future for Villages – The Service Impact Mark Prosser, Director Retirement Living & Seniors Housing, ACCPA
5.00pm – 5.05pm Close of Day Two  Anne King, NSW/ACT State Manager, ACCPA
6.30pm – 7.00pm Pre-Dinner Drinks  
7.00pm – 11.30pm Conference Dinner  


DAY THREE – Friday 21 June 2024
9.00am – 9.05am Welcome to Day Three Anne King, NSW/ACT State Manager, ACCPA
9.05am – 9.35am Aged Care Quality & Safety Commission Update Janet Anderson PSM, Aged Care Quality & Safety Commissioner, Aged Care Quality & Safety Commission
9.35am – 10.20am Panel: New Quality Standards
This session will unpack the New Quality Standards to translate the changes and what they will mean in real terms for providers.

Facilitator: Amanda Allen, Head of Services, ACCPA

Lucy O’Flaherty, CEO, Columbia Nursing Homes

Izmir Pooloo, Operations Manager, Your Aged Care at Home

Tamra Macleod, Executive Manager for Clinical & Health Services, Goodwin Aged Care Services

10.20am – 11.00am Morning Tea  
11.00am – 11.30am The New Aged Care Act – financial and legal implications for board members and executives Cynthia Payne, Founder & Managing Director, Anchor Excellence

11.30am – 12.00pm


Psychosocial Risk Management 101

Jessica Stacey, Senior Safety and Wellbeing Specialist, iCare

Michelle Harrison, Industry Product Design Manager, iCare

12.00pm – 12.30pm Improving clinical governance is a journey: why providers need to shift from reactive review models to proactive quality systems JC Yap, Principal Consultant, Pride Living
12.30pm – 2.00pm Lunch  
2.00pm – 2.45pm Managing the complexities surrounding Elder Abuse Kathryn McKenzie, Acting Ageing & Disability Commissioner, Ageing & Disability Commission
2.45pm – 3.30pm Mental Health & Stress Management Annie Harvey, Keynote Speaker
3.30pm – 3.45pm Conference Close Anne King, NSW/ACT State Manager, ACCPA
3.45pm – 4.15pm Afternoon Tea