Jane Floyd

Home Care Specialist, ACCPA

Implementing the Serious Incident Response Scheme

Thursday 13 October 2022

12:15pm – 12:45pm

Speaker Bio

Jane is a specialist in community engagement, customer experience, sales and marketing functions. To date her career has largely been in customer services arenas across the government, not for profit and corporate sectors. Jane has valuable experience in understanding the health and community care systems and reforms. Her experience includes research to inform and evaluate policy and programs, commercial and social (change) marketing research and analysis, integrated campaign development and implementation, and extensive consumer and stakeholder engagement. Her professional range covers hands on project delivery through to Board-level influence.