
Jane Floyd
Home Care Specialist, ACCPA
Implementing the Serious Incident Response Scheme
Thursday 13 October 2022
12:15pm – 12:45pm
Speaker Bio
Jane is a specialist in community engagement, customer experience, sales and marketing functions. To date her career has largely been in customer services arenas across the government, not for profit and corporate sectors. Jane has valuable experience in understanding the health and community care systems and reforms. Her experience includes research to inform and evaluate policy and programs, commercial and social (change) marketing research and analysis, integrated campaign development and implementation, and extensive consumer and stakeholder engagement. Her professional range covers hands on project delivery through to Board-level influence.
