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Speaking Program
Our Speaking Program will engage and inspire you to adapt your thinking and drive quality care at your organisation. We will hear from innovative thinkers and disruptors who will encourage you to take new approaches to tackle the current challenges and reforms and to ensure the sustainability of the aged care industry.
| Day One– Monday 29 May | ||
| 2.00pm – 2.10pm | Welcome & Opening of Conference | Mark Ashby, NSW/ACT State Manager, ACCPA |
| 2.10pm – 2.20pm | Welcome To Country | Uncle Michael West from Metropolitan Local Aboriginal Land Council |
| 2.20pm – 2.25pm | Platinum Sponsor Address | Emma Chambers, Business Relationship Manager, HESTA |
| 2.25pm – 3.25pm | Using the Adaptability Quotient to Drive Quality Care Tané Hunter is the Co-Founder of Future Crunch. Future Crunch is a thought leadership and media company with a mission to foster intelligent, optimistic thinking about the future. |
Tane Hunter, Co-Founder, Future Crunch |
| 3.25pm – 3.55pm | Afternoon Tea | |
| 3.55pm – 4.55pm | What Does Excellent Care Look Like & What Do We Need to Deliver It? What would excellent care look like if we had all the resources we needed and every opportunity to deliver care through innovative & imaginative concepts? |
Facilitator: Tom Symondson, CEO, ACCPA Lee Carissa, CEO, Cranbrook Care Robert Orie, CEO, Montefiore Angela Robinson, National Advisor Community Care, Calvary Helen Miller, General Manager In Home Support Services, LiveBetter Samantha Edmonds, Manager, Policy and Systemic Advocacy at Older Persons Advocacy Network
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| 4:55pm-5:00pm | Welcome Reception Sponsor Address | Caroline Lee, CEO Lee Care |
| 5.00pm | Close of Day One | Mark Ashby, NSW/ACT State Manager, ACCPA |
| 5.00pm – 7.00pm | Welcome Reception | |
| 7.00pm – 10.00pm | Optional Networking Dinner | |
| DAY TWO – Tuesday 30 May 2023 | ||
| 8:45am -8:50am | Welcome to Day Two | Mark Ashby, NSW/ACT State Manager, ACCPA |
| 8:50am -9:25am | ACCPA CEO Address |
Tom Symondson, CEO, ACCPA |
| 9.25am – 10.05am | Government Reform Update | Eliza Strapp, First Assistant Secretary, Market and Workforce Division, Department of Health & Aged Care |
| 10:05am- 10:30am | Aged Care Quality & Safety Commission Update | Janet Anderson PSM, Commissioner, Aged Care Quality & Safety Commission |
| 10.30am – 11.00am | Morning Tea | |
| 11.00am – 12.30pm | Concurrent Sessions | |
| Concurrent A1– Residential Care | ||
| 11.00am – 11.30am | Residential Care Quality Assessments – What should you be focusing on? | Anastacia Wainaina, Consultant, ACCPA |
| 11.30am – 12.00pm | Understanding the 24/7 RN & 200 Care Minute Requirements | Matthew Brincat, General Manager Clinical and Quality, Provider Assist |
| 12.00pm – 12.30pm | Insights into Star Ratings & Quality Indicators | JC Yap, Principal Consultant Finance and Operations, Quality and Clinical Governance, Pride Living |
| Concurrent A2– Home Care | ||
| 11.00am – 11.30am | Understanding Home Care Package Expenditure in a Changing Regulatory Environment | Jane Floyd, Home Care Specialist, ACCPA |
| 11.30am – 12.00pm | Home Care Consumer Survey | Troy Speirs, Senior Policy Advisor, ACCPA |
| 12.00pm – 12.30pm | Innovative Solutions for Regional Home Care Providers | Heather Marciano, CEO, BCR Communities Rebecca Glover, Co-Founder/Executive Director, ExSitu |
| Concurrent A3– Seniors Housing & Retirement Living | ||
| 11.00am – 11.30am |
How to Meet your Retirement Village Regulation Requirements to Keep your Residents Safe from Abuse Commissioner Robert Fitzgerald AM will share how to meet your regulatory requirements to safeguard residents from elder abuse.
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Robert Fitzgerald, NSW Ageing & Disability Commissioner |
| 11.30am – 12.00pm | Managing the Risks for Retirement Living Providers in the current climate | Gow-Gates Group |
| 12.00pm – 12.30pm | The Growth & Change from War Widows Housing to the Retirement Living Market | Graham Hooper, CEO, Vasey Communities |
| 12.30pm – 2.00pm | Lunch | |
| Workforce | ||
| 2.00pm – 2.30pm | Think Like a Recruiter – Multi-channel talent sourcing strategies | Geraldine Ellis-Maguire, General Manager Member Relations, ACCPA |
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2.30pm – 3.00pm
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Leadership Under Pressure – Enabling You and Your Teams to Navigate to 2025 | Cynthia Payne, Managing Director, Anchor Excellence |
| 3.00pm – 3.30pm | Industrial Relations – Work Value Case / Secure Jobs, Better Pay Bill | Claire Bailey, Head of Workplace Relations, ACCPA |
| 3.30pm – 4.00pm | Afternoon Tea | |
| Consumer Experience | ||
| 4.00pm – 4.30pm | What Quality Care Means to Consumers | Margaret Crothers, Seniors Rights Services |
| 4.30pm – 5.00pm | The Importance of Recognising Diversity in Ensuring a Quality Customer Experience | Gordana Spirovska, Consumer Engagement Officer, MCCI |
| 5:00pm | Close of Day Two | Mark Ashby, NSW/ACT State Manager ACCPA |
| 6.30pm – 7.00pm | Pre-Dinner Drinks | |
| 7.00pm – 11.30pm | Conference Dinner | |
| 7:05pm | Conference Dinner Sponsor Address | Ross Thompson, Managing Director, Health Staffing Australia |
| Day Three Friday 20 April | ||
| 8.55am – 9.00am | Welcome to Day Three | Mark Ashby, NSW/ACT State Manager, ACCPA |
| Maintaining Quality Care | ||
| 9.00am – 9.30am | Insights on the Financial Sustainability of the sector | Stuart Hutcheon, Lead Partner of Audit and Assurance, Stewart Brown |
| 9.30am – 10.00am | Meeting the regulatory requirements of the reform agenda | Alison Choy-Flannigan, Partner & Co-Lead, Health and Community, Hall & Willcox |
| 10.00am – 10.30am |
The benefits of building workforce capability This session will explore the benefits of building the capability of your workforce for both staff and the quality of care provided and how this can also help with the growing pressures created through staff shortages. |
Dr David Sykes, Director Centre for Dementia Learning, Dementia Australia
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| 10.30am – 11.00am | Morning Tea | |
| Governance and Risk | ||
| 11.00am – 12.00pm | Advisory Boards & the Role They Play in Ensuring Quality Care Cynthia Payne will lead a discussion and review case studies of best practice in aged care advisory boards for both quality care and consumer bodies. With the regulatory requirement for the implementation of advisory bodies on the 1st December 2023, understanding what best practice is and how they are done in the sector will be shared. |
Cynthia Payne, Managing Director, Anchor Excellence Rachael Pandeli Aged Care and Disability Services Specialist | Aged Care Advisor | Certified Chair Aged Care Lynn Bailey, Director Seniors Communities Fresh Hope Toby Hall Chair, director and advisor Carla Beheram, COO, Anchor Excellence
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| 12.00pm – 12.45pm | What do Not for Profit & For-Profit Boards need to consider? |
Arthur Koumoukelis, Partner, Thomson Geer Michael Kresner, Managing Director, Advantaged Care Saviour Buhagiar, General Manager Aged Care, Uniting |
| 12.45pm – 2.00pm | Lunch | |
| 2:00pm-2:30pm | State of the Art Facility for CALD | Ada Cheng, CEO, ANHF |
| 2.30pm – 3.00pm | Innovative Build | Erik Boddeus, Executive, Retirement Living, Property & Development, Goodwin |
| 3:00pm – 3:30pm | Innovative Workforce Solution | Dan Sandiford, CEO, Groworx |
| 3:30pm – 3:45pm |
Moving Towards Quality Care |
Simon Kerrigan, Managing Director, Guide Healthcare |
| 3:45pm – 4:00pm | Conference Close | Mark Ashby, NSW/ACT State Manager, ACCPA |
| 4:00pm-4:15pm | Afternoon Tea | |