Patrick Hayes

Aged Care Advisory Service

Emergency & Disaster Management Planning & Preparedness in Aged & Community Care settings.


Friday 14 October 2022

11:00am – 11:30am

Speaker Bio

A front-line Sergeant of police officer for over 22 years across the Southern Metropolitan communities of Melbourne, Patrick has a wealth of knowledge and experience in the field of Emergency Management & Operational Command.

Patrick has managed & had operational command roles regarding several high-risk incidents and emergencies across his policing career. These include the 2009 Black Saturday Bush Fires, 2019-2020 Victorian Bush-Fires and several high-risk police incidents & emergencies.

Patrick’s operational emergency management & experience has seen him deliver academic papers at a number of emergency management forums and courses including presenting at the Global Challenges Local Solutions Policing and Security conference in Abu Dhabi in the United Arab Emirates in 2015. Patrick holds two Master’s degrees from Charles Sturt University in Emergency Management & Leadership & Management (Policing & Security) in addition to a Bachelor Of Criminology from Deakin University, Diploma of Paramedic Science (Ambulance) through Victoria University.


Vulnerability in regard to emergency & crisis events are forever present in our communities. Traditionally emergency service organisations have been at the forefront of emergency & disaster management. Emergency & Crisis Management needs to be adapted to a greater degree by non-emergency service organisations. Aged Care & Community Care facilities & settings are not exempt to vulnerabilities associated with emergency and crisis events. 

Research both nationally and internationally indicates that a lack of planning & preparedness by organisations have resulted in systemic failures in regard to emergency & crisis events. Aged Care & Community organisations can better manage planned & unplanned emergency & crisis events with effective planning and preparedness.

Comprehensive emergency management plans addressing the four key phases of the emergency management cycle that include planning, preparedness, response & recovery are paramount. These four phases each play an important role in effectively managing planned and unplanned emergencies or crisis events.

This presentation will focus on key components of an emergency management plan. Key aspects of the presentation will focus on leadership, plan management, risk management and building organisational resilience in a recovery from an emergency and or crisis. A number of strategies will be offered in regard to these key components these include but are not limited to building networks with emergency service organisations, business continuity planning, preparing your staff for emergencies & crisis and learning & sharing through experiences.

Be adequately prepared for the crisis that others may not see coming or have not adequately prepared for.