Leadership, Workforce Capability, Team Culture and Engagement: How to Measure it and Help us Attract and Retain the Right People.

Friday 14 October 2022

11:30am – 12:00pm

Speaker Bio

As head of research at DDI, Sasha Burnham brings over a decade’s worth of experience in culture transformation, safety, assessments and leadership development in Australia, the US and UK.

Sasha is passionate about using future-focused, data-based insights to transform the care sector. Having worked with the sector most of her career, Sasha is personally invested in making a meaningful contribution, supporting those on the front line to make a difference. Sasha’s ultimate goal is to use research data to influence legislative change within this industry.

With a Masters in Organisational Psychology, Sasha’s research findings have allowed her to discover meaningful trends surrounding the biggest capability and culture gaps within the aged and health care industries.

Sasha was nominated for the 2021 40Under40 celebrating WA’s leading entrepreneurs and innovators under 40 years of age, and prior to starting her family, spent many American summers at camp, mentoring young people.

Abstract 

Effective leadership has a direct influence on many aspects of organisational performance, including workforce capability and quality of service. But what does effective leadership look like in aged care? In a sector so under-resourced and under-qualified, how can we attract, retain, and develop the right people for the sector? What levers can be pulled to transform front-line leadership capability in a targeted and cost-effective way? When certain leadership capabilities do improve, what impact does this have on workforce capability? How can we build capability within our sector to provide older Australians the high-quality care they deserve?

Abby Hunt, Trusted advisor to leaders in the Care Industry and her colleague and researcher Sasha Burnham will share the latest insights across the sector. Data Drives Insight collects whole of industry data enabling demographical analysis and the ability to show organisations how their leaders from all levels compare with the national average.

Abby and Sasha will share with you an interactive dashboard that organisations can use to understand their current capability strengths and gaps across their teams which will greatly assist in recruitment and retention strategies such as talent management and capability development.

They will share the details of the longitudinal study and highlight the correlations between specific leadership capabilities, workforce capability and the overall consumer experience. Congress delegates will gain insight into how to improve the consumer experience of care services through transforming both leadership and workforce capability, based on specific aged care trends. This will assist in leadership development, budgeting for staff training and designing strategies to support staff retention.